Privacy Policy

The Eastover Clinic
Effective Date: April 21, 2026

The Eastover Clinic (“we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information in the following ways:

Personal Information
Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms or appointment requests

Health Information
If you become a patient of The Eastover Clinic, we may collect protected health information (PHI). This information is governed by the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices, not solely this website policy.

Automatically Collected Information
When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and time spent on the site

This information helps us improve website functionality and security.

2. How We Use Your Information

We use information collected through the website to:

  • Respond to inquiries and appointment requests

  • Communicate with you about services or clinic updates

  • Improve website performance and user experience

  • Comply with legal and regulatory requirements

We do not sell or rent your personal information.

3. Website Hosting and Cookies

Our website is hosted by Squarespace. Squarespace may collect personal data when you visit this website, including through cookies or similar technologies.

Cookies may be used to:

  • Enable website functionality

  • Analyze website traffic and performance

You can disable cookies through your browser settings, though this may affect website functionality.

4. Third-Party Services

We may use trusted third-party providers to support our operations, including:

  • Website hosting (Squarespace)

  • Online scheduling platforms

  • Electronic medical record systems

  • Payment processors

  • Website analytics tools

These providers only access information as needed to perform services on our behalf and are required to protect your information.

No mobile information or personally identifiable information will be shared with third parties/affiliates for marketing/promotional purposes.

5. HIPAA and Medical Privacy

Medical information shared as part of patient care is protected under HIPAA. Our handling of protected health information is governed by our Notice of Privacy Practices, available in our office and upon request.

This website Privacy Policy does not replace or modify our HIPAA Notice of Privacy Practices.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no online transmission can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to personal or health information

  • Request corrections

  • Request limitations on certain uses or disclosures

  • Opt out of non-essential communications

Requests may be made using the contact information below.

8. Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through this website.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

The Eastover Clinic
725 Providence Road
Suite 302
Charlotte, North Carolina 28207

Email: hello@theeastoverclinic.com
Phone: 980-785-4744